How will I know my order has been successful?
Once your order has been placed, an order confirmation email is sent. To ensure that this goes into your inbox.
Please add firstname.lastname@example.org to your contacts, otherwise, our email could end up in your Junk Folder.
How Much Does Shipping Cost?
Skelcore offers free standard shipping and returns on all orders.
Choose a shipping method at checkout for your products(s). Your total shipping charge will automatically compute prior to completion of your order
Can order be Shipped outside the US?
Yes, you can place an order through the Skelcore website, but we cannot offer refunds or exchanges for any international order.
How long will it take to get my order delivered?
Most items will be delivered via USPS ground and can take anywhere from 5-7 Business Days, unless expedited shipping is chosen at checkout. Box and Military APO/FPO items will be shipped via USPS within 3-8 full business days. Business days are Monday - Friday, excluding federal holidays within the United States.
Can I change my shipping address after my order is placed?
If you wish to cancel or modify your order, please send an email to email@example.com with your order number as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted, we cannot guarantee that the purchase can be canceled. Our support team will notify you if the cancelation was successful.
What is your delivery policy?
An estimated delivery date comes in a shipping confirmation email after your order is placed.
These dates vary due to carrier shipping practices, delivery location, and the items you order.
Products may be delivered in separate shipments, you will receive a packing slip and email notification for each order.
We ship orders Monday - Friday. If you select next day shipping and submit the order after 12pm(ET), Monday - Friday, it won’t be processed until the next business day.
How do I expedite my shipping?
If you want to expedite your shipping method, simply select the Expedited shipping method in Checkout. Please note that no adjustments to the selected shipping method can be made once an order is placed.